Customer care

Cookies Policy

This site uses cookies to optimise your user experience, the functionality of our website and our service to you.

When you visit our site on a computer or mobile device, our web server sends a cookie to your device, which allows us to recognise your device in order to perform a number of functions.

There are various types of cookies, some which make our site more user-friendly, and others which enable certain features.

Our cookies allow your device to memorize your preferences, avoid re-entering the same information several times and analyze the use of the site to optimize the browsing experience.

By proceeding to navigate beyond this page, you consent to our cookie settings and agree that you understand this Cookies Policy and our Privacy Notice. Please note that you may restrict cookies by changing your browser settings, but that such restrictions will potentially degrade and impact your user experience and functionality of our website.

What is the purpose of cookies?

Cookies consist of portions of code installed in the browser that assist the owner in providing the service according to the purposes described. Some of the purposes of installation of cookies may also require the consent of the User.

Types of cookies used on our site:

Technical cookies
This type of cookie is strictly necessary for the proper functioning of some sections of our site. There are two categories: persistent and session:1) Persistent cookies: once the browser is closed, the cookie is not destroyed, but will remain until its preset expiration date.2) Session cookies: the cookie is destroyed every time the browser is closed.

These cookies, which are always sent from our domain, are necessary to view the site correctly and in relation to the technical services offered and will therefore always be used and sent, unless the user changes the settings in their browser (thus disrupting the display of pages of the site).

Analytical cookies
These cookies are used to collect information on our site.

This information is used for anonymous statistical analysis in order to improve the use of the site and to make the content more interesting and relevant to the wishes of users. This type of cookie collects anonymous data on the activity of users and how it arrived on the site. Analytical cookies are sent from the site itself or from third-party domains.

Analytical cookies for our carefully selected third-party partners:
These cookies are used in order to collect information about the use of the site by obtaining user’s anonymous information such as: pages visited, time spent, origins of the traffic of origin, geographic origin, age, gender and interests, for the purpose of marketing campaigns. These cookies are sent from our carefully selected third-party partners, whose domains are external to the site.

Cookies to integrate products and functions of third-party software
This type of cookie integrates features developed by third parties within the pages of the site, such as icons and preferences expressed in social networks, in order to share site content or for the use of third-party software services (such as software for generate maps and additional software that offer additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality between the pages of the Site.

Profiling cookies
These cookies are necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

Types of cookies used on this site

According to current legislation, we are not required to seek consent for technical cookies, as necessary to provide the required services.

For all other types of cookies, the consent can be expressed by the user with one or more of the following methods:

1) By specific configurations of the browser used or the related computer programs used to navigate the pages that make up the site.
2) By changing the settings in the use of third-party services

These solutions may prevent you from using or viewing parts of our website.

Web sites and third-party services

The Site may contain links to other websites that have their own privacy policy which may be different from that adopted by this site.

Activities for saving preferences, optimization and statistics
Some cookies save your browsing preferences and optimize the user’s browsing experience. These cookies include, for example, those for setting the language and currency.

How to disable cookies by configuring your browser:
Here are some references:
CHROME – Complete Guide
MOZZILLA FIREFOX – Complete Guide
INTERNET EXPLORER – Complete Guide
SAFARI 6/7 – Complete Guide
SAFARI iOS DISPOSITIVI MOBILE – Complete Guide
OPERA – Complete Guide

Cookies used by this site:

wordPress test cookies
Check Cookies on WordPress
Personal data collected: Cookies and usage data
Expiry: at the end of the browsing session

viewed_cookie_policy
Purpose: display of the cookie banner
Personal data collected: Cookies and usage data
Duration: 1 Year

wp-settings
It allows the optimized display of the wordpress site and the use by the administrator
Personal data collected: Cookies and usage data
Duration: 1 year

wp-settings-time
It allows the optimized display of the wordpress site and the use by the administrator
Personal data collected: Cookies and usage data
Duration: 1 year

PHPSESSID
Identify the PHP session in progress while visiting the site
Personal data collected: Cookies and usage data
Expiry: at the end of the browsing session

SESS
Ensures recognition when moving from one page to another within the site and ensuring that all information entered is remembered.
Personal data collected: Cookies and usage data
Expiry: at the end of the browsing session

_icl_current_language
Display of the language translation
Personal data collected: Cookies and usage data
Expiry: 1 day

Form or Contact Form
The user, upon acceptance of the Privacy, consents to the sending and use of the data entered in the contact form in order to respond exclusively to requests for quotes and information.
Personal data collected: Name, Surname, Business Name, Email, Telephone, Request, Privacy acceptance (required).
Data not stored.

Like Button and third party services of Facebook, Inc.
The “Like” button and Facebook services are required for interaction with the Facebook social network and are provided by Facebook, Inc.
Personal data collected: Cookies and usage data
Place of processing: USA – Privacy Policy – Read more

Tweet button and third party services of Twitter, Inc.
The “Tweet” button and related services are required for interaction with the Twitter social network and are provided by Twitter, Inc.
Personal data collected: Cookies and usage data
Place of processing: USA – Privacy Policy – Read more

Google+ button and third-party services of Google Inc.
The “+1” button and services related to Google+ are required for interaction with the Google Plus social network and are provided by Google, Inc.
Personal data collected: Cookies and usage data
Place of processing: USA – Privacy Policy – Opt in

Youtube and third-party services of Google Inc.
Youtube is a social network dedicated to the display of video content and is managed by Google Inc. with the ability to integrate content within its pages.
Personal data collected: Cookies and usage data
Place of processing: USA – Privacy Policy – Opt in

Vimeo of Vimeo, LLC
Vimeo is a social network dedicated to displaying video content and is managed by Vimeo, LLC with the ability to integrate content within its pages.
Personal data collected: Cookies and usage data
Place of processing: USA – Privacy Policy

Google Fonts service of Google Inc.
Google Fonts is a service that allows you to incorporate and display custom font styles and is managed by Google Inc.
Personal data collected: Cookies and usage data
Place of processing: USA – Privacy Policy – Opt in

Google Analytics (Google)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.
Personal data collected: Cookies and Usage data.
Place of processing: USA – Privacy Policy – Opt Out

Disclosure on the processing of personal data
Yoko London – 63-66 Hatton Garden, 6th Floor, London, EC1N 8LE – VAT number 01389670066. Since the installation of cookies and other tracking systems operated by third parties through the services used within this site can not be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties are to be considered indicative. To obtain complete information, consult the privacy policy of any third-party services listed in this document.

Given the objective complexity linked to the identification of technologies based on cookies and their very close integration with the operation of the web, the user is invited to contact the owner if he wants to receive any further information on the use of cookies and any use of the same – for example by third parties – carried out through this site.